Urban Voices Community Media Limited
Last updated: 4 January 2026
These Terms & Conditions govern your use of Urban Voices Radio, including the Urban Voices Radio website, live audio stream, and associated services such as the Urban Voices Radio Alexa Skill. By accessing or using any part of Urban Voices Radio, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use the service. These Terms are designed to protect both users and Urban Voices Community Media Limited, and to ensure that the service operates fairly, responsibly, and in line with UK law.
Urban Voices Radio is operated by Urban Voices Community Media Limited, a UK-registered company limited by guarantee, operating with community-focused, CIC-style principles. Urban Voices Community Media Limited delivers broadcasting, creative media activity, and training through a learning-by-doing approach across multiple platforms. Urban Voices Radio forms part of this wider ecosystem.
These Terms apply to:
The Urban Voices Radio website
The Urban Voices Radio live audio stream
The Urban Voices Radio Alexa Skill
Any related pages, links, or interfaces provided by Urban Voices Radio
Separate terms may apply to other Urban Voices services such as training courses, events, or community programmes.
Urban Voices Radio is provided on an “as available” basis. We aim to keep the service accessible and reliable, but we do not guarantee uninterrupted availability.
Access to the radio stream requires:
A compatible device (such as a computer, mobile device, or Alexa-enabled smart speaker)
An active internet connection
We reserve the right to suspend, restrict, or modify access to the service at any time for technical, legal, or operational reasons.
Urban Voices Radio broadcasts a mix of music, conversation, discussion, and original programming. Content may vary depending on time, contributors, and live or automated schedules.
Opinions expressed by presenters, contributors, or guests are their own and do not necessarily reflect the views of Urban Voices Community Media Limited.
While we take reasonable steps to ensure content is appropriate and responsible, we do not guarantee that all content will be suitable for all listeners at all times.
All content associated with Urban Voices Radio, including branding, logos, website design, audio elements, and original programming, is the property of Urban Voices Community Media Limited or its licensors, unless otherwise stated. You may listen to the stream for personal, non-commercial use. You may not copy, redistribute, record, rebroadcast, or exploit content without permission, except where permitted by law.
When interacting with Urban Voices Radio, including through requests, messages, or public platforms linked to the service, users are expected to behave respectfully and lawfully. We reserve the right to ignore, remove, or block interactions that are abusive, discriminatory, threatening, unlawful, or disruptive to the community.
From time to time, Urban Voices Radio may accept song requests, messages, or other forms of listener interaction.
Submitting a request or message does not guarantee it will be broadcast. Urban Voices Community Media Limited reserves editorial discretion at all times. Where live broadcasts are involved, content is produced in real time and may not be editable or retractable after transmission.
The Urban Voices Radio Alexa Skill allows users to listen to the live radio stream via Alexa-enabled devices.
Use of the Alexa Skill is also subject to Amazon’s own terms and privacy policies. Urban Voices Community Media Limited does not control Alexa hardware, voice recognition, or Amazon account data.
The skill is provided for listening purposes only and does not enable purchases or account linking.
Your privacy is important to us. Any personal data collected through Urban Voices Radio is handled in accordance with our Privacy Policy, which forms part of these Terms. We encourage users to read the Privacy Policy to understand how personal data is processed.
Urban Voices Radio may rely on third-party services for streaming, hosting, analytics, or voice assistant functionality. We are not responsible for the availability or performance of third-party services outside our control.
Links to third-party websites or platforms are provided for convenience and do not constitute endorsement.
Urban Voices Community Media Limited is not liable for any loss or damage arising from the use of, or inability to use, Urban Voices Radio, except where liability cannot be excluded under UK law.
This includes, but is not limited to, indirect or consequential loss, service interruptions, or technical issues beyond our reasonable control.
We may update, modify, or discontinue aspects of Urban Voices Radio as the platform evolves.
These Terms & Conditions may also be updated from time to time. Continued use of the service after changes are published constitutes acceptance of the updated Terms.
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with the service shall be subject to the jurisdiction of the courts of England and Wales.
If you have questions about these Terms & Conditions, please contact:
Urban Voices Community Media Limited
The Stamp Exchange
7 Westgate Road
Newcastle upon Tyne
NE1 1SE
United Kingdom
Email: hello@urbanvoicescommunitymedia.org